Effective Date: [April 18th, 2025]

At Luv Knot, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from www.luv-knot.com.

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1. Information We Collect

We collect the following types of personal information when you visit or interact with our website:

• Personal Information: Name, email address, phone number, shipping address, billing address.

• Payment Information: UPI ID, card details, and other payment credentials (processed securely via Cashfree and other payment gateways — we do not store any sensitive payment information).

• Order Details: Products purchased, order history, delivery preferences.

• Device Information: IP address, browser type, device type, cookies, and referring URLs.

• Usage Data: Page views, time spent on the site, clicks, and browsing behavior.

 

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about orders, services, or promotions

• Improve our website, products, and services

• Personalize your shopping experience

• Protect against fraud and unauthorized transactions

 

3. Sharing of Information

We do not sell, trade, or rent your personal information. We may share limited information with:

• Payment gateways (such as Cashfree) to securely process your payments

• Courier partners for order shipping and delivery

• Service providers supporting website operations and communication

• Legal authorities if required under law or to protect our rights

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences

• Enhance website functionality

• Analyze traffic and improve performance

You may disable cookies in your browser settings, but some features of our site may not function properly.

 

5. Data Security

We maintain strict security practices:

• SSL encryption for secure transactions

• Secure servers and hosting environments

• Regular security audits and monitoring

While we take robust measures, no online transmission is 100% secure. We strive to protect your data but cannot guarantee absolute security.

 

6. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your data (where applicable)

• Opt-out of marketing communications at any time

For any requests, please email us at luvknot.info@gmail.com or customercare.loveknot@gmail.com.

 

7. Children’s Privacy

Our website is not directed towards children under the age of 13. We do not knowingly collect information from minors.

 

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy policies. Please review those policies directly on their websites.

 

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please check back periodically.

 

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:

Email: monikakabariya44@gmail.com

Customer Support:
✉️ customercare.loveknot@gmail.com

General Inquiries:
✉️ luvknot.info@gmail.com
Business Name: Luv Knot
Website: https://www.luv-knot.com/